This AI Turns Old Customers Into Revenue
Most ecommerce brands are sitting on a gold mine they have completely ignored: hundreds of thousands of customers who bought once and never came back.
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About this episode
Most ecommerce brands are sitting on a gold mine they have completely ignored: hundreds of thousands of customers who bought once and never came back. They know it. They just do not know what to do about it, or they have given up trying.
Pietro Saccomani, founder of MobiLoud, sits down with Nate Okonkwo, co-founder and CEO of Remarkable AI, to explore how AI-powered personalization is unlocking one of ecommerce's most overlooked growth channels: the win-back. From a beauty retailer that generated $26,000 by reaching just 1,500 customers, to a jewelry brand pulling $17 per customer with zero discounts, Nate breaks down why most brands are stuck at $0.11 per email, and how treating customers like humans rather than segments changes everything.
